After each day on the line, behind the counter or in the back, when ever any dish is made clientele trusts that each plate is done to the business's standards. Who ever trains in the new guy shows them what is up to par, and then what would be below. The yardstick I'm talking about extends beyond one business's ideal, and touches on the standards of the individual and the importance of following that internal measure, even though its a pain.
My thought is: that if 2 cooks have the same recipe, the 'true' Chef's food is going to taste better. How can this be, you say? I believe, its because the Chef has high standards.
I would think that it is hard to execute such high marks. I find myself running into problems that its wasteful to get rid of food that is still good, yet sub-par. There's a goal to meet and these standards are slowing things down. This steak needed to be ready yesterday! Another example: there's a knife shortage and in the rush of things your coat catches the handle and the knife hits the floor. Its a groaner, and many would pick it up, run the knife under water, and continue chopping. I believe the Chef would NEVER drop the knife in the first place, or take the time to run it though the Hobart...and then chop like a tornado.
One way around feeling wasteful with food, is to deal with the symptom. Find somewhere the food will not go to waste. At a deli I work for, there's a local food shelf that stops in early in the morning and picks up the food we cant sell. Its easier to act on such tall ethics when the food isn't going into the trash. Customers see great quality food, and the food shelf takes home a haul.
Question: What about when a customer's measure is higher that the chef's? What should happen in that situation? Is the customer just being picky, or is the management being lax? What is the professional way to handle that?
Again, comments always welcome. I hope to start a discussion here, pool some great ideas. From the front of the house and the back. Thanks for reading. I look forward to hearing from you.